Up a ladder? Estimate requests still come in.
You’re cutting in a ceiling with a full brush when a homeowner calls for an exterior quote. They leave no message, and the next painter on the list gets the walkthrough. Phoneman answers, takes the details you need, and writes up every call.
- Free to start
- Test it before you forward
- Keep your number
The calls you getWhat it handles for painters.
- Interior and cabinet paintingCaptures: Which rooms or surfaces, such as walls, trim or kitchen cabinets, and when they would like it done
- Exterior, deck and fence workCaptures: Siding, stucco, a deck or a fence, the kind of house, and any HOA color rules they mention
- Commercial paintingCaptures: The type of space, roughly how big, and whether the work has to happen after hours or on a weekend
- Jobs under way and touch-upsCaptures: Which job, what the problem is, such as a crew that has not arrived or peeling paint, and when it was painted
The details you need, every time.
- Interior or exterior, and which rooms or surfaces
- House, condo, rental or business
- When they want the work done, and any deadline
- The address or area
- New estimate or a job you already have, and the best callback number
“Your crew was supposed to start on our living room at eight this morning, and nobody has shown up.”
- Summary
- Existing customer: interior job on the living room was due to start at 8am today. No crew has arrived. Caller is home and waiting.
- Asked for
- To know when the crew is coming
- Next step
- Check with your crew lead, then call her back this morning
- NormalEstimate for repainting the exterior of a two-story stucco houseCall back to set up a walkthrough
- LowAsking whether you do wallpaper removalAnswered from your approved answer; nothing to do
The calls that need you first.
- A problem on a job under way, such as a no-show crew, damage or a spill
- A deadline within a few days, such as a sale or a move-in
- Whether you work weekends
- Which towns you paint in
It answers. You decide.
- Take every estimate request with the rooms, surfaces and timing
- Note a deadline the caller mentions, such as a closing date or move-in
- Mark problems on a job under way so you see them first
- Offer to connect a caller to you, if they agree, when you have call transfers turned on
- Quote a price or a per-room rate
- Suggest colors, paint brands or finishes
- Say whether there is lead paint or whether it is safe
- Promise a start date or say what your warranty covers
- A caller asks: “Do you paint kitchen cabinets?”
- You approve: “Yes. We spray cabinets in our shop, and most kitchens take about a week.”
- Next time: The next caller asking about cabinets hears how you do them and how long it usually takes, and their details reach you for an estimate.
Transfers, with consent. A property manager asks for you by name about repainting units between tenants. With call transfers on, Phoneman asks first, then rings your phone; outside your transfer hours it takes a message.
Make it yours.
Callers first hear your assistant say it’s the AI assistant; that line can’t be changed. This is what it says next. Replace {business} with your business name.
Thanks for calling {business}. Are you looking for an estimate, or calling about a job we’re working on?
Start where you miss the most calls.
Essentials · $29.99/mo
100 AI minutes a month. Best for after-hours calls. Start free and upgrade when you need to.
Compare plans and estimate your minutesWill it help a customer pick a color?
No. It does not recommend colors, products or sheens. It notes what the caller already has in mind, such as HOA colors, for your walkthrough.
What if a caller asks about lead paint in an older home?
It notes that the house is older and the caller asked about lead paint, and leaves the answer to you. It never says whether lead is there or safe.
Can it give a price per room?
No. It takes the rooms and surfaces so you can quote after a walkthrough.
How do estimate requests reach me?
One notification per call, as soon as it’s written up: the address, the job and the times that suit the caller. You call back to set the visit.
Never miss another call.
Set it up in about 3 minutes, call it yourself, and forward your calls only when you’re happy.