At a showing? Buyers and sellers still reach you.
You’re walking buyers through an open house when someone calls about your yard sign. The next call is a client who just got an email with new wiring instructions, two days before closing. Phoneman answers, takes the details you need, and writes up every call.
- Free to start
- Test it before you forward
- Keep your number
The calls you getWhat it handles for real estate agents.
- Wiring and closing fundsCaptures: That the caller received wiring or payment instructions, and when closing is
- Deals under wayCaptures: The property, what went wrong, such as the appraisal or inspection, and any deadline
- Showing requests and listing questionsCaptures: Which property, and the days and times the caller could see it
- Thinking of buying or sellingCaptures: Buying, selling or renting, the area, and their timing
The details you need, every time.
- Who is calling and the best number
- Buying, selling, renting, or a deal under way
- The property address or the area they want
- Any date they state, such as a closing or an inspection deadline
- Client, another agent, a lender or a title company
“I just got an email with new wiring instructions for Friday’s closing. Is that from you?”
- Summary
- Buyer closing Friday received an email with changed wiring instructions. Told not to send money on emailed instructions and to confirm by calling the office on a number they already had.
- Asked for
- To confirm whether the instructions are real
- Next step
- Call back now on the number in your file
- ImportantAppraisal came in low on the Cedar Lane purchase; financing deadline ThursdayCall back today
- LowAsking whether you list homes outside the cityAnswered from your approved answer
Urgent calls first.
- Any mention of new or changed wiring instructions
- A closing, possession or deadline today or tomorrow with a problem
- A deal under way with a problem
- An offer waiting for a response
- An inspection, financing or appraisal deadline within a few days
- Office hours
- Which towns and neighborhoods you cover
It answers. You decide.
- Warn a caller asking about wiring not to send money on emailed or texted instructions, and to call your office on a number they already had
- Take every showing request with the property and the times that work
- Sort other agents, lenders and title companies from buyers and sellers
- Offer to connect a caller to you, if they agree, when you have call transfers turned on
- Say what a home is worth or give a price opinion
- Make, accept or relay an offer, or discuss other offers
- Describe a neighborhood as safe, a good area or good for schools
- Confirm a showing or give out wiring details
- A caller asks: “Do you work with first-time buyers?”
- You approve: “Yes. We start with a free 30-minute call and can introduce you to lenders for pre-approval.”
- Next time: The next first-time buyer hears how you start, then leaves their area and timing.
Transfers, with consent. A buyer’s agent calls about a counteroffer that expires at 6pm. With call transfers on, Phoneman asks first, then rings your cell; outside your transfer hours it takes a message marked Important.
Make it yours.
Callers first hear your assistant say it’s the AI assistant; that line can’t be changed. This is what it says next. Replace {business} with your business name.
Thanks for calling {business}. Are you looking to buy, sell or rent, or calling about a home already under contract?
Start where you miss the most calls.
Plus · $99/mo
300 AI minutes a month. Best for after-hours and overflow. Start free and upgrade when you need to.
Compare plans and estimate your minutesWhat does it say if a buyer asks about wiring instructions?
It tells them not to send money on instructions from an email or text, and to confirm by calling your office on a number they already had. Then it takes a message and marks it Urgent.
Will it tell callers what a house is worth?
No. It gives no price opinions and says nothing about a seller’s reasons or other offers.
Will I miss a buyer while I’m at a showing?
No. Every call is written up and sent to your phone: the property they asked about and when they’re free, so you can call back between appointments.
Will it answer questions about schools or safety in a neighborhood?
No. It does not describe a neighborhood by who lives there or say whether it is safe or has good schools. It passes the question to you.
Never miss another call.
Set it up in about 3 minutes, call it yourself, and forward your calls only when you’re happy.