Detentions, notices, hearing dates: no call goes unanswered.
A wife calls because officers took her husband from a job site this morning. She doesn’t know where he is held, and your line is busy with a consultation. Phoneman answers, takes the details you need, and writes up every call.
- Free to start
- Test it before you forward
- Keep your number
The calls you getWhat it handles for immigration lawyers.
- Someone detainedCaptures: Who was detained, when, and where they are held if the caller knows
- Notices and deadlinesCaptures: The kind of notice, such as a request for evidence, and the date printed on it
- Expiring status or work permitCaptures: What is expiring, and the expiry date the caller reads out
- New casesCaptures: Family petition, work visa, citizenship, asylum or DACA, in a sentence
The details you need, every time.
- Who is calling and the best way to reach them
- Whether anyone is detained right now
- The kind of matter, in the caller’s words
- Any hearing, interview, notice deadline or expiry date they state
- New case or current client
“USCIS sent me a request for evidence, and the letter says I have until the 14th.”
- Summary
- Current client received a USCIS request for evidence on a family petition. Caller says the response date on the notice is the 14th.
- Asked for
- To know what to send back
- Next step
- Call back today; pull the file first
- NormalNew case: wants to sponsor her mother for a green cardCall back to set a consultation
- LowAsking for the office address before Thursday’s appointmentAnswered from your office details
Urgent calls first.
- Someone the caller says was detained or taken by officers now
- A hearing, interview or deadline today or tomorrow
- An immigration court hearing a few weeks out
- A request for evidence, notice to appear or denial with a deadline
- A status or work permit expiring within a month
- Office hours and location
- What to bring to a consultation, from your approved answer
It answers. You decide.
- Take only what the caller volunteers, without asking about status or how anyone entered
- Note the date a caller reads from a USCIS notice or court letter
- Mark a detention, or a hearing tomorrow, Urgent
- Offer to connect a caller to you, if they agree, when you have call transfers turned on
- Say whether someone qualifies or is likely to succeed
- Say whether it is safe to travel, attend an appointment or open the door
- Comment on a deadline or an expiry date
- Promise that the firm can stop a removal
- A caller asks: “Do you help with DACA renewals?”
- You approve: “Yes. Renewals are a flat fee, and we start with a 20-minute phone call.”
- Next time: The next caller with a DACA renewal coming up hears that you handle them and how the first call works.
Transfers, with consent. A caller says her husband’s bond hearing was moved to tomorrow and asks for his attorney. With call transfers on, Phoneman asks first, then rings the attorney’s line; outside transfer hours it takes a message marked Urgent.
Make it yours.
Callers first hear your assistant say it’s the AI assistant; that line can’t be changed. This is what it says next. Replace {business} with your business name.
Thanks for calling {business}. Is someone detained right now, or are you calling about a case, a notice or a new application?
Start where you miss the most calls.
Essentials · $29.99/mo
100 AI minutes a month. Best for after-hours calls. Start free and upgrade when you need to.
Compare plans and estimate your minutesWill it ask callers about their immigration status?
No. It never asks about status, how someone entered or criminal history. It writes down only what the caller chooses to share.
What if the call comes from a detention center?
It stops the caller from describing what happened, says the lawyer will want to hear it directly, and takes only their name, where they are held and a way to reach them or someone for them.
Can it tell a caller whether their work permit date is a problem?
No. It notes the expiry date the caller gives and marks one within a month as Important. Judging the timing is your call.
Can callers ask for a particular attorney?
Yes. It notes who they asked for, and with call transfers on it offers to connect them, if they agree.
Never miss another call.
Set it up in about 3 minutes, call it yourself, and forward your calls only when you’re happy.