Tree on the garage after the storm? It tops your list.
After a storm your phone fills with fallen-limb calls while every crew is out. The homeowner with a tree across their car can’t wait for you to clear voicemail. Phoneman answers, takes the details you need, and writes up every call.
- Free to start
- Test it before you forward
- Keep your number
The calls you getWhat it handles for landscapers.
- Fallen trees and storm damageCaptures: What came down, what it’s on or blocking, and whether it’s near a power line
- Broken sprinkler linesCaptures: Whether water is running now, and which part of the yard
- Mowing and seasonal cleanupsCaptures: The service they want, how often, and the property area
- Projects, irrigation and snowCaptures: What they have in mind, like a patio, a sprinkler blow-out or a plowing contract
The details you need, every time.
- What they want done, or what happened
- Whether anything is down, blocked or running right now
- The property address or area, when it matters
- New customer or on a current contract
- The best number to call back
“A sprinkler line broke and water is pouring across the front yard.”
- Summary
- Broken irrigation line in the front yard with water running now. Caller doesn’t know where the shut-off is.
- Asked for
- Someone out today
- Next step
- Call back now and help them find the shut-off
- ImportantLarge limb down across the driveway; car blocked inCall back this morning to schedule the removal
- LowAsking whether you do snow plowingAnswered from your services list
Urgent calls first.
- A tree or big limb on a house, car or power line
- Someone unable to leave the property because of a fallen tree
- A broken irrigation line with water running
- A fallen limb blocking a driveway or walkway
- A limb the caller says is hanging or about to fall
- Snow or ice keeping someone from getting out now
- Which neighborhoods you mow in
- Whether you offer seasonal contracts
It answers. You decide.
- Tell a caller with a tree on a power line to stay well away and call 911 or the electric company
- Answer approved questions, such as your services and the areas you cover
- Mark trees on buildings and water gushing from a broken line as Urgent
- Offer to connect a caller to you, if they agree, when you have call transfers turned on
- Say whether a tree is safe, or diagnose a lawn, tree or sprinkler problem
- Give shut-off or chemical instructions
- Quote a price or promise a visit day
- Say whether insurance or a guarantee covers the work
- A caller asks: “Do you do aeration and overseeding?”
- You approve: “Yes, every fall. We start taking bookings in late August.”
- Next time: The next caller asking about aeration hears that you do it in the fall and when bookings open.
Transfers, with consent. An HOA board member asks to speak to you about the common-area contract. With call transfers on, Phoneman asks first, then rings your phone; outside your transfer hours it takes a message.
Make it yours.
Callers first hear your assistant say it’s the AI assistant; that line can’t be changed. This is what it says next. Replace {business} with your business name.
Thanks for calling {business}. Is something down or broken right now, or are you calling about lawn care or a project?
Start where you miss the most calls.
Plus · $99/mo
300 AI minutes a month. Best for after-hours and overflow. Start free and upgrade when you need to.
Compare plans and estimate your minutesWill it tell a caller whether a leaning tree is about to fall?
No. It never judges whether a tree is safe. It notes what the caller sees, and marks a limb they say is hanging as Important.
What if a tree is touching a power line?
It tells the caller to stay well away and call 911 or the electric company, without keeping them on the phone.
Can it keep up with the spring rush of mowing requests?
Yes. Each caller’s service, frequency and area go into a write-up, so you can quote them in one sitting.
Will calls interrupt me on a mower all day?
Only the urgent ones make a sound. Routine calls arrive silently on your phone, and you can set notifications to “Urgent only” if you want to hear about nothing else until you’re off the mower.
Never miss another call.
Set it up in about 3 minutes, call it yourself, and forward your calls only when you’re happy.