Forward your calls to Phoneman.
Keep your number on cards and listings: forward it to your Phoneman number. You switch it on by dialling a code from the business line itself.
Get the code for your phone company.
- VerizonVerizon, Boost, Spectrum, Straight Talk, TracFone, US Cellular, Visible, Xfinity
- AT&TAT&T
- T-MobileT-Mobile, Metro, Mint
- Cricket and Consumer CellularCricket, Consumer Cellular
Carrier not listed? Ask your carrier how to turn on call forwarding, and give them your Phoneman number.
Test with your Phoneman number first.
Call your Phoneman number and talk to your assistant before you forward your business line. Forwarding your business line is still up to you, and nothing changes for your callers until you do.
The code only works when you dial it from the business line’s own keypad, on that line’s carrier.
Every call, or only the ones you don’t answer.
Every call: your phone doesn’t ring, and Phoneman answers every caller.
Only calls you don’t answer: your phone rings first, and Phoneman picks up the calls you miss. The Phoneman app’s forwarding guide shows this code for your carrier. Codes can differ by plan, so confirm it with your carrier.
Then call your business line.
Phoneman can’t see your carrier’s settings. After dialling the code, call your business line from another phone to check it reaches your assistant.
To stop forwarding, dial your carrier’s off code. Your phone works exactly as before.
Calls still ring my phone instead of Phoneman
Dial the code again from the business line itself. The code only works from that line’s own keypad. Codes can differ by plan, so if it still doesn’t work, ask your carrier how to turn on call forwarding and give them your Phoneman number.
Phoneman says it will transfer, then the call comes back
Don’t set Call transfers to the line you forward from: the call would come straight back to Phoneman. Choose a different number for transfers, such as your mobile.
A forwarded or transferred call never rings through
Spam or robocall screening on the receiving phone (for example Verizon Call Filter or AT&T ActiveArmor) can answer first and ask the caller to press a key. Turn it off for that phone, or allow your Phoneman number.
I can’t tell whether forwarding is on
Phoneman can’t see your carrier’s settings. Call your business line from another phone: if your assistant answers, forwarding is on.
Still stuck?
Email support@agentman.ai with your carrier and what happens when you dial the code.