Who it’s for · Handymen

Up a ladder? Your handyman line still answers.

You’re halfway through mounting a TV across town. A landlord with a move-out inspection on Friday calls about six small repairs, hears voicemail, and rings someone else. Phoneman answers, takes the details you need, and writes up every call.

  • Free to start
  • Test it before you forward
  • Keep your number
The calls you get

What it handles for handymen.

  • Doors that won’t lock and leaksCaptures: Which door or window, whether the place can be secured tonight, or where water is coming in now
  • Small repairs and wall patchingCaptures: What broke or needs patching, which room, and roughly how big the damage is
  • Mounting, assembly and fixturesCaptures: What they want hung, built or swapped, such as a TV, a ceiling fan or a faucet, and where it goes
  • Honey-do lists and move-out repairsCaptures: Each job on the list as they read it out, and any inspection or sale date they mention
On every call

The details you need, every time.

  1. What needs doing and where in the home, in the caller’s words
  2. Whether anything is leaking, broken open or won’t lock right now
  3. The address or area, when the job needs it
  4. New customer or a job already on your books
  5. The best callback number
Example call · fictionalUrgent

“The wind split the frame on our back door and now it won’t lock. I can’t secure the house tonight.”

Summary
Back-door frame split in high wind; the door no longer locks. Caller says the house can’t be secured tonight.
Asked for
Someone to make the door lock today
Next step
Call back now; decide whether you can get there before dark
  • ImportantLandlord needs five repairs finished before a move-out inspection on FridayCall back today to fit the list in before Friday
  • LowAsking whether you hang curtain rods and blindsAnswered from your approved list; no callback needed
Sorted for you

Urgent calls first.

Urgent
  • Water leaking right now
  • A door or window that won’t lock, with no way to secure the place tonight
Important
  • Repairs due before a move-out inspection this week
  • Work that must be done before a sale in the next few days
Low
  • Hours and the towns you cover
  • Whether you take small one-off jobs

Phoneman is not an emergency service. It marks urgent calls so you see them first.

Boundaries

It answers. You decide.

What it does
  • Answer questions you have approved, such as the jobs you take on and your hours
  • Write down a whole honey-do list, item by item
  • Mark leaks and doors that won’t lock tonight as Urgent
  • Offer to connect a caller to you, if they agree, when you have call transfers turned on
What it won’t do
  • Diagnose a problem or walk the caller through a repair
  • Say whether something is safe, or whether a job needs a licensed trade or a permit
  • Give an hourly rate or price you haven’t approved
  • Promise same-day help or an arrival time
It learns your answers · example
  1. A caller asks: “Do you replace garbage disposals?”
  2. You approve: “Yes, swapping out an existing disposal. New plumbing runs go to a plumber.”
  3. Next time: The next caller with a jammed disposal hears that you replace them, and the job lands on your list.

Transfers, with consent. A property manager asks for you by name about a rental turnover. With call transfers on, Phoneman asks if they’d like to be put through, then rings your phone; outside your transfer hours it takes a message.

A greeting to start from

Make it yours.

Callers first hear your assistant say it’s the AI assistant; that line can’t be changed. This is what it says next. Replace {business} with your business name.

Thanks for calling {business}. Is something leaking or not locking right now, or do you have a job you’d like done?

Suggested plan

Essentials · $29.99/mo

100 AI minutes a month. Best for after-hours calls. Start free and upgrade when you need to.

Compare plans and estimate your minutes
FAQ

Will it tell callers whether they need an electrician or a permit?

No. It notes what the job is, so you decide whether it’s yours or one to refer out.

Can it take down a long list of small jobs?

Yes. It writes each item down as the caller reads it out, so the write-up is ready for you to price.

Will it give out my hourly rate?

Only if you’ve told it a rate to share. Otherwise it takes the details so you can price the work yourself.

How do new job requests reach me?

Each call sends one notification to your phone when its write-up is ready: who called, the job and where. Pick “Needs you only” in settings if you’d rather not hear about calls it already handled.

Never miss another call.

Set it up in about 3 minutes, call it yourself, and forward your calls only when you’re happy.

Try itGet started free