Mid-appointment? Phoneman picks up.
Your hands are busy with a client, and the phone keeps ringing with the same questions: are you open Sunday, how much is a balayage, can I get in this week. Phoneman answers, takes the details you need, and writes up every call.
- Free to start
- Test it before you forward
- Keep your number
The calls you getWhat it handles for salons and spas.
- Appointment requestsCaptures: The service, preferred stylist or therapist, and the times that work
- Prices and servicesCaptures: Which service, and anything that affects the price, like hair length
- Changes and cancellationsCaptures: Their name, the appointment, and what they want to change
- Gift cards and productsCaptures: What they want and how to reach them
The details you need, every time.
- The service they want
- A preferred stylist or therapist
- The days and times that suit them
- New or returning client
- The best number to confirm
“Can I get a cut and color with Maya sometime Thursday or Friday?”
- Summary
- Returning client wants a cut and color with Maya, Thursday or Friday afternoon.
- Asked for
- An appointment this week
- Next step
- Confirm a time with Maya’s schedule
- ImportantCancelling tomorrow’s 10am facialRelease the slot and confirm the cancellation
- LowAsking about Sunday hoursAnswered from your hours
Urgent calls first.
- A same-day cancellation or late arrival
- Changes to upcoming appointments
- A bridal or group booking request
- Hours
- Service prices you have shared
It answers. You decide.
- Answer price and hours questions you have approved
- Take every appointment request with the stylist and times they want
- Flag same-day changes so you can fill the slot
- Learn your service menu from your website
- Book directly into your salon software, yet
- Recommend treatments beyond what you approve
- Promise a stylist is available
- A caller asks: “Do you do keratin treatments?”
- You approve: “Yes, from $250, and it takes about three hours.”
- Next time: The next caller asking about keratin hears the price and time.
Transfers, with consent. A bride calling about a group booking for next month asks to speak to the owner. During your transfer hours, Phoneman offers to connect her.
Make it yours.
Replace {business} with your business name. Every greeting tells callers they’re talking to an AI assistant.
Thanks for calling {business}. I’m the AI assistant. Would you like to book, change an appointment, or ask about our services?
Start where you miss the most calls.
Starter · $29.99/mo
100 AI minutes a month. Best for after-hours calls. Start free and upgrade when you need to.
Compare plans and estimate your minutesCan it book into my salon software?
Not yet. It takes the request with the service, stylist and times, so you can book it in one step. Booking and connectors are coming soon.
Will it quote prices?
It shares the prices you have told it, such as starting prices for each service.
Can it handle the Saturday rush?
It answers when nobody at the front desk can pick up, so callers are not left in voicemail.
Does it know my stylists?
Teach it the names and what each one does, and it uses them in every call.
Never miss another call.
Set it up in about 3 minutes, call it yourself, and forward your calls only when you’re happy.