Heads down on a release? Your main line still picks up.
Your company number is on the website, the pitch deck and every invoice. It rings during standup: a customer whose users can’t sign in, then a recruiter, then someone selling lead lists. Phoneman answers, takes the details you need, and writes up every call.
- Free to start
- Test it before you forward
- Keep your number
The calls you getWhat it handles for software and ai startups.
- Customers who are downCaptures: Their company, what isn’t working, who on their side is affected, and whether it is happening now
- Security reportsCaptures: What the researcher found and how to reach them, without asking for exploit details
- Demo and sales requestsCaptures: Their company, team size or use case in their words, and the best way to follow up
- Investors, press and candidatesCaptures: Who they are, which fund, outlet or role, and any deadline they name
The details you need, every time.
- The caller’s name and company
- Why they are calling, in their words
- Current customer or not
- Any deadline they mention
- How to reach them back
“None of our users can sign in to your dashboard. It started about ten minutes ago.”
- Summary
- Existing customer says none of their users can sign in to the dashboard, starting shortly before the call. Their whole team is affected.
- Asked for
- Someone from engineering to call back
- Next step
- Call back now
- ImportantReporter writing about AI agents, deadline Thursday noonDecide on a comment before Thursday
- LowAsking where to find your API docsAnswered from your approved answer
Urgent calls first.
- A customer whose product access is down now
- A security vulnerability, breach or exposed data report
- A customer blocked on a deadline they name
- A billing problem that has cut off access
- A press request with a deadline
- Where to find docs or your status page
- Office address
It answers. You decide.
- Take a security report and how to reach the researcher, without asking for exploit details
- Mark customer outages and security reports Urgent
- Screen investors, recruiters and vendors so they stop landing on a founder’s cell
- Offer to connect a caller to you, if they agree, when you have call transfers turned on
- Confirm or deny an outage, an incident or a breach
- Promise a fix, a feature, a price or a discount
- Say anything about fundraising, revenue, customers or plans
- Hand out a founder’s number or calendar, or agree to a meeting time
- A caller asks: “Is there a free trial?”
- You approve: “Yes, 14 days on the Team plan, no card needed. Sign up on the website.”
- Next time: The next prospect asking about a trial hears the terms and where to sign up.
Transfers, with consent. A customer says their whole team is locked out. With call transfers on, Phoneman asks first, then rings the founder on call; outside your transfer hours it takes a message marked Urgent.
Make it yours.
Callers first hear your assistant say it’s the AI assistant; that line can’t be changed. This is what it says next. Replace {business} with your business name.
Thanks for calling {business}. Are you a customer who needs help, or calling about something else?
Start where you miss the most calls.
Essentials · $29.99/mo
100 AI minutes a month. Best for after-hours calls. Start free and upgrade when you need to.
Compare plans and estimate your minutesWill it tell a customer whether we’re having an outage?
No. It never confirms or denies an outage or incident. It notes who is affected and since when, and marks the call Urgent.
What if someone calls to report a vulnerability?
It takes what they found and how to reach them, without asking for exploit details, and offers to take a message for your team. It never says someone will respond.
Can it stop recruiters and VCs cold-calling the founders?
It takes their name, firm and reason, and never gives out a founder’s number, email or calendar. You choose who gets a callback.
How do demo requests reach the founders?
You get a notification when the call is written up, with the company and what they want to see. You choose how much you hear: every call, only calls that need you, or only urgent ones.
Never miss another call.
Set it up in about 3 minutes, call it yourself, and forward your calls only when you’re happy.