Forward T-Mobile calls to Phoneman.
For T-Mobile, Metro, Mint. Forward every call from your business line to your Phoneman number, and keep your number on cards and listings.
Forward every call.
Dial **21*1, then your 10-digit Phoneman number, then #. For example, for the number (415) 555-0123: **21*14155550123#.
T-Mobile, Metro and Mint dial the number with a 1 in front of it.
**21*14155550123#Example shown. Type your number to get your own code.
Four steps, from the business phone.
- 01
Call your Phoneman number first
Talk to your assistant before you forward your business line.
- 02
Dial the code from your business line
On the business phone’s keypad, dial **21*1 followed by your 10-digit Phoneman number and #, then press call.
- 03
Wait for the confirmation
Your carrier confirms with a tone or a message. Then hang up.
- 04
Check it
Call your business line from another phone. Your assistant should answer.
Only calls you don’t answer? The Phoneman app’s forwarding guide shows that code for T-Mobile. Codes can differ by plan, so confirm it with your carrier.
Stop forwarding any time.
- Turn off forwarding of every call
##21# - Turn off all forwarding
##002#
Dial it from the business line. Your phone then works exactly as before.
Calls still ring my phone instead of Phoneman
Dial the code again from the business line itself. The code only works from that line’s own keypad. Codes can differ by plan, so if it still doesn’t work, ask your carrier how to turn on call forwarding and give them your Phoneman number.
Phoneman says it will transfer, then the call comes back
Don’t set Call transfers to the line you forward from: the call would come straight back to Phoneman. Choose a different number for transfers, such as your mobile.
A forwarded or transferred call never rings through
Spam or robocall screening on the receiving phone (for example Verizon Call Filter or AT&T ActiveArmor) can answer first and ask the caller to press a key. Turn it off for that phone, or allow your Phoneman number.
I can’t tell whether forwarding is on
Phoneman can’t see your carrier’s settings. Call your business line from another phone: if your assistant answers, forwarding is on.
Still stuck?
Email support@agentman.ai with your carrier and what happens when you dial the code.